MASTERTECH AUTOMOTIVE > Auto Repair Careers > SERVICE WRITER

802-652-9991 | 65 Elm Court Colchester, VT 05446

Service Writer Opportunities

About The Position

MasterTech Automotive is actively seeking to fill the position of Service Writer. We are on the lookout for individuals who are not only dedicated but also highly oriented towards providing exceptional customer service. Join our team and become a pivotal part of our operations.

As the face and voice of our shop, Service Writers play a crucial role in our success. This position involves interacting directly with customers, understanding their needs, and ensuring they receive the best possible service. The ideal candidate will have a solid understanding of automotive services, a friendly and engaging personality, and a strong commitment to maintaining the highest ethical standards. Your role will be instrumental in fostering customer loyalty and trust, contributing significantly to the overall success of our shop.

Service Writer Responsibilities:

Scheduling appointments with customers.
Ensuring effective communication between service technicians and MasterTech Automotive customers.
Inspecting vehicles and accurately diagnosing problems
Providing estimates to customers based on parts and labor costs and deductibles, after verifying warranty coverage
Preparing accurate repair orders, detailing problems and approving repairs
Updating customers with any service recommendations made by service technicians
Maintaining and enhancing knowledge of automotive maintenance and repairs

Applicant Requirements:

At least 18 years old
Recipients of a high school diploma or GED
In possession of a valid driver's license
Dependable, honest and outgoing
Available to work weekends and some holidays

Click here to submit your application for this position.

What Our Customers Are Saying

Burlington , VT

We love our auto guys at MasterTech - they really take care of us. THANK YOU!

Karen Rowell, 03/31/2022

I bring my car to MasterTech Automotive for service, oil changes, tire changes and undercoating. I travel to COLCHESTER from MONTPELIER for this... Do I need to say more?

Laurie G, 11/10/2021

I showed up first thing in the morning and was greeted by Keith. He said good morning and asked how he could help. I explained my situation with my car and listened and stayed calm and said that even though they were busy he would work it in and check back at the end of the day. I get a notification midday that the car was done! He picked me up in my car!! No smoke and mirrors, straight talk from Keith! The best service I've experienced from a repair shop. He dropped me off and picked me up. He was knowledgeable and stayed calm. If I need the car serviced again, I'm not calling anyone else.

Chris, 07/13/2021

I wanted a second opinion on fixing the convertible top on my older BMW. I am so glad I did. Keith researched the issue and fixed it quickly and reasonably. I would recommend this garage to anyone.

John Carey, 05/18/2021

Fast and friendly service, at a nice price. I'll certainly recommend them, and return for any other work.

Will McCrary, 05/10/2021

Burlington , VT

I dropped my car off at Master Tech in Colchester to have my snow tires taken off and the regular tires put on. I left a note asking if he could help with the battery. Keith called me first thing the next morning and said he would drop my car off at my home and charge my car battery for me. Talk about service..........I have always been happy with the mechanical and customer services at MasterTech and I highly recommend Keith.